Tata Motors Announces Warranty Extension For Customers Affected By Cyclone Michaung

Tata Motors has decided to extend the warranty coverage for customers impacted by Cyclone Michaung. Simultaneously, the company is implementing further measures to enhance the accessibility of services for these affected vehicle owners.

Highlights

  • The warranty extension applies to contracts expiring between December 1-15
  • Customers can avail of towing services from their nearest Tata dealers
  • Tata has set up a helpdesk to help customers in an emergency

Tata Motors has unveiled a set of measures in response to Cyclone Michaung, impacting regions such as Tamil Nadu, Andhra Pradesh, and Puducherry. In an effort to aid customers in flood-affected zones, the Indian automotive company has introduced an all-encompassing service initiative applicable to both internal combustion and electric vehicles. To facilitate support during emergencies, Tata Motors

The service support initiative encompasses an extension of warranty and service durations for customers within the specified region. This extension covers both standard and extended warranties, along with annual maintenance contracts and free service periods for the affected vehicles in the region. The extension is applicable to contracts set to expire between December 1-15, 2023, and remains valid until December 31, 2023. This commitment ensures an enhanced support framework for customers during the stipulated period.

The committed emergency roadside assistance team will methodically address cases according to customer call dates and area accessibility. The company has affirmed that this approach will guarantee an efficient and organized response to the issues raised by each affected customer, as stated in an official announcement.

Clients can now access towing services from the nearest dealership, with Tata implementing flat-bed trucks, under-wheel lifts, and additional towing vans to enhance on-site resources. These recent support measures will be available until December 31 of the current year.

In addition to Tata Motors, various other automotive manufacturers, such as Maruti Suzuki, Hyundai, Audi, Mahindra, Toyota, and several others, have declared their commitment to providing service support to customers impacted by Cyclone Michaung. The persistence of stagnant water in numerous areas in Chennai has been a pressing concern, affecting the lives of over 3.9 lakh individuals in the past three days.

Leave a Comment